Shop Mortgage Options
& Compare Rates for FREE!

Use one of our quick & easy tools to find out what you qualify for!

BUY A HOME

APPLY HERE
REFINANCE

APPLY HERE
HOME BUYING GUIDE

ACCESS NOW

Complaints

It is the policy of our company to respond to customer complaints, disputes and issues immediately, to take each complaint seriously, to investigate each complaint however small it is – immediately and to take remedial actions swiftly.

As soon as a complaint is received, it is documented and is logged into a special log. The complaint is sent directly to the Customer Complaint Officer or his designate, in order to take action.

All complaints and records of complaints are kept in a special complaints binder along with all the Customer Complaint Officer's Quality Control Files and other written policies so employees can easilyaccess them and use them to provide better customer service. Reports on complaints are reviewed during the Customer Complaint Officer's meetings with our Board. We are focused on providingfinancial products and services to all customers in compliance with all Federal and State regulatory policies including but not limited to consumer protection, fair lending and civil rights laws. For more information, contact us using the information below.


Contacting Us

If you have a complain or any questions about any legal disclaimers or disclosures, please write us by mail here:

712 US Highway One Suite 300-2
North Palm Beach, Florida 33408

or Call us at 561-316-6800



CONTACT
Christian Penner | Branch Manager | NMLS# 368289
A Division of Hamilton Group Funding, Inc. | Lender NMLS ID 200719
Approval Hotline: 561-316-6800
www.ChristianPenner.com
TheMortgageTeam@ChristianPenner.com 

BRANCH ADDRESS
The Christian Penner Mortgage Team | NMLS# 1724953
A Division of Hamilton Group Funding, Inc. | Lender NMLS ID 200719
712 US Highway One, Suite 300, North Palm Beach, FL 33408

NMLS Consumer Access | Accessibility Statement | Privacy Policy & TCPA Consent Disclosure

To Submit a Complaint, please use our Incident Reporting website Here or call our toll free number: (855) 366-5091



Christian Penner Mortgage Team Logo

Equal Housing lender Logo
This is a 1x1 transparent image tracking traffic